Shipping policy
Shipping Policy
Overview
We strive to deliver your orders quickly and efficiently. Below are the details of our shipping policy:
All orders are shipped by 9:00am each morning, please do well to send in your orders before the time. Any others after 9am will be shipped the next day.
Shipping Rates
-Standard Shipping: Within Accra :GHC 35.
-Kasoa, Tema and environs GHC40.
- Outside Greater Accra deliveries: we ship the next day and the costs will be confirmed at the transport station.
-
Express Shipping (Accra): we use Yango delivery, and the cost varies by location and the surge. We will notify you of the costs before shipping.
Shipping Areas
- Major Cities: We deliver to [list major cities, e.g., Accra, Kumasi, Capecoast, koforidua Tamale, etc].
- Other Areas: We also deliver to other areas outside major cities, but delivery times may vary.
Delivery Timeframes
- Standard Shipping: 24hrs in Greater Accra. and Major cities.
- Express Shipping: 2-3hrs in Accra only
Tracking Your Order
- Once your order is shipped, you'll receive a tracking number via email or SMS.
- You can use this number to track the status of your order.
Delivery Issues
- If there are any issues with delivery, please contact us immediately so we can assist you.
- We are not responsible for delays caused by unforeseen circumstances or third-party logistics providers.
Shipping Address
- Please ensure that your shipping address is accurate and complete.
- We will not be held responsible for any delivery issues resulting from incorrect or incomplete addresses.
Changes to Shipping Policy
We reserve the right to modify our shipping policy at any time.
- Any changes will be posted on this page, and your continued use of our services will be deemed acceptance of these changes.
By placing an order, you agree to our shipping policy. If you have any questions or concerns, please don't hesitate to contact us.